How to Create Email Forwarders in cPanel

An email forwarder allows you to automatically send a copy of any incoming email from one address to another. This is highly useful if you want emails sent to [email protected] to arrive directly in your personal Gmail inbox, or if you want multiple employees to receive emails sent to a generic info@ address.

Step 1: Open the Forwarders Tool

Log in to your cPanel dashboard. Scroll down to the Email section and click on Forwarders.

Step 2: Add a Forwarder

Click the blue Add Forwarder button under the Email Account Forwarders section.

Step 3: Configure the Forwarding Details

• Address to Forward: Enter the first part of the email address (the part before the @). For example, type sales.
• Domain: Select your domain from the dropdown list.
• Destination - Forward to Email Address: Select this option and enter the full destination email address (e.g., [email protected]).

Step 4: Save the Forwarder

Click the Add Forwarder button at the bottom. cPanel will immediately start forwarding new emails. Note: Forwarders only apply to emails received after the forwarder was created; they do not retroactively forward old emails.

Advanced Uses

Forwarding to Multiple People

If you want [email protected] to forward to three different employees, simply repeat the steps above three times. Create a forwarder from info to employee1@..., then create another forwarder from info to employee2@.... cPanel allows multiple forwarders on the same source address.

Do I need to create the Email Account first?

• Scenario A: If you only want to forward the email and do not want a copy saved on Hostinap's server (saving storage space), you do NOT need to create the email account in cPanel first. Just create the forwarder.
• Scenario B: If you want to keep a backup copy on the server and forward a copy to your Gmail, you must create the email account in cPanel first, and then create the forwarder.

Domain Forwarders (Catch-all)

On the main Forwarders page in cPanel, you can also click Add Domain Forwarder. This catches any email sent to a non-existent address at your domain (e.g. if someone typos [email protected]) and forwards it to another domain. Warning: We generally do not recommend catch-all forwarders as they often attract massive amounts of spam.