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Hello All,
Good day.
Hope you are doing great.
For now, we have updated our support channels and SLA for support.
Email: [email protected] pure whitelable
Tickets: now only from our client area https://hostinap.com
WhatsApp Official: +1857444-4495
Telegram: hostinap9009_bot
Facebook: https://www.facebook.com/hostinap/
Voice call: Directly from website including screen sharing.
With all these official channels, our response SLA is just 15 Minutes and for Premium customers resolution time is only 30 minutes.
These are fixed channels and won’t be changed or removed. If any channel is added we will keep you updated, or if you have any channel in mind – We are happy to get that onboard.
Thank you,
Hostinap.com
